Privacy Policy

Last updated: July 14, 2026

GIGANTICMALL operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with an online shopping experience collectively referred to as the “Services.”

GIGANTICMALL is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use, and disclose personal information when you visit or use our website, place an order, complete another transaction, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, including your selected payment method, payment confirmation, transaction details, and refund information. Payments are processed through PayPal, and GIGANTICMALL does not directly store your complete PayPal account or payment card information.
Account information, including your username, password, preferences, and settings, where applicable.
Order information, including products viewed, placed in your cart, purchased, returned, exchanged, or canceled.
Communications, including information included in customer service inquiries, return requests, reviews, or other messages.
Device information, including your browser type, device type, network connection, IP address, and other technical identifiers.
Usage information, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us, or otherwise provide information.
Automatically through cookies and similar technologies when you visit or use the Services.
From Shopify, PayPal, shipping carriers, and other service providers that process information on our behalf.
From business partners or other third parties where permitted by law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

Process payments and confirm orders.
Fulfill and deliver purchases.
Provide tracking information.
Process returns, refunds, or exchanges.
Manage customer accounts and preferences.
Respond to questions and customer service requests.
Improve website performance and the shopping experience.
Recommend products based on previous activity where permitted.

Marketing and Advertising

Where permitted by law, we may use personal information to send promotional communications or display advertisements based on your interactions with our website.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Security and Fraud Prevention

We may use personal information to:

Verify transactions and account activity.
Detect, investigate, and prevent fraudulent or unauthorized activity.
Protect customers, the Services, and our business.
Maintain the security and integrity of our website.

You are responsible for keeping your account credentials secure and should not share your password or access details with other people.

Communicating With You

We use personal information to provide order updates, shipping notifications, customer support, policy notices, and responses to inquiries.

Legal and Regulatory Purposes

We may process personal information to:

Comply with applicable laws and legal obligations.
Respond to lawful requests from courts, regulators, or government authorities.
Investigate disputes or potential violations of our policies.
Establish, exercise, or defend legal claims.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary for legitimate business purposes, including:

To Shopify, which hosts and supports our online store.
To PayPal, which processes payments and approved refunds.
To shipping carriers and fulfillment providers that deliver orders.
To customer support, analytics, cloud storage, fraud prevention, and technical service providers.
To marketing or advertising partners where permitted by law.
When you request or authorize us to share information with another party.
In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
To comply with applicable laws, legal processes, or government requests.
To protect the rights, property, security, and safety of GIGANTICMALL, our customers, or other parties.

Third parties process information according to their own privacy notices and applicable legal obligations.

Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes information about your access to and use of the Services to operate, maintain, secure, and improve our online store.

Information submitted through the Services may be transmitted to Shopify and other service providers located in countries outside your place of residence.

Shopify may also process information collected from your interactions with GIGANTICMALL, other Shopify merchants, and Shopify services to provide enhanced features, prevent fraud, improve services, and support advertising where permitted.

For more information about Shopify’s privacy practices and available privacy rights, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

Operate essential website functions.
Remember shopping cart contents and preferences.
Understand website traffic and usage.
Improve website performance.
Prevent fraud and maintain security.
Support analytics, advertising, and marketing where permitted.

You may manage cookies through your browser settings or through any privacy preference tools available on our website. Disabling certain cookies may affect the functionality of the Services.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content of third-party websites. You should review the privacy policies and terms of those websites before providing personal information or completing a transaction.

The inclusion of a third-party link does not necessarily indicate that GIGANTICMALL endorses the third party or its services.

Children’s Data

The Services are not intended for use by children under the age of majority in their jurisdiction, and we do not knowingly collect personal information directly from children.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

We do not knowingly sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

Fulfill orders and provide the Services.
Maintain customer accounts.
Process returns, refunds, or disputes.
Comply with tax, accounting, legal, and regulatory obligations.
Prevent fraud and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the following rights:

Right to Access or Know

You may request information about the personal information we maintain about you.

Right to Delete

You may request deletion of certain personal information, subject to legal and operational exceptions.

Right to Correct

You may request correction of inaccurate or incomplete personal information.

Right to Data Portability

You may request a copy of certain personal information in a portable format where required by law.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising or activities defined as a “sale” or “sharing” under applicable privacy laws.

Where available, you may submit an opt-out request through the privacy choices link displayed on our website or by contacting us.

Where legally required, we may recognize supported Global Privacy Control signals sent by your browser or device.

Communication Preferences

You may unsubscribe from promotional emails through the unsubscribe link in the message.

Even after unsubscribing from marketing communications, we may continue to send non-promotional communications relating to orders, payments, deliveries, returns, refunds, account security, or policy updates.

Exercising Your Rights

You may exercise applicable privacy rights by contacting us using the details provided below.

We may need to verify your identity before completing a request. Verification may require information that reasonably confirms your identity or your relationship to a particular order or account.

Where permitted, you may authorize another person to submit a request on your behalf. We may require proof of authorization and direct identity verification.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Complaints

If you have concerns about how we process personal information, please contact us using the information below.

Depending on your location, you may also have the right to appeal a decision regarding your privacy request or submit a complaint to an applicable data protection or regulatory authority.

International Transfers

Personal information may be transferred, stored, or processed outside your state, province, or country of residence, including in locations where Shopify and our service providers operate.

Where required by applicable law, we rely on recognized legal mechanisms and contractual safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, legal obligations, or operational requirements.

The revised Privacy Policy will be published on this page, and the “Last updated” date will be changed accordingly. Additional notice will be provided where required by law.